Character loss on upload

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    • #1

    I've lost two characters after uploading to both a tek transmitter (while on valgeuro) and a cave drop in aberration. I have successfully retrieved one grapheme from abnormality to valgeuro. Out of 3 characters losing two is beyond irritating. I don't know how to mitigate or avert it altogether. Anyone else having similar issues?

    I take also lost all associated tames and items in the transfer besides.:cursing: <X

    • #2

    This has been happening a lot to players on our cluster too ever since a couple of updates agone (its ever been an issue, merely has only recently gotten really bad). I did a bunch of testing and was able to recreate information technology within five minutes every time over the class of an hour. Here's what I've plant for your reference:

    ane. The effect appears to exist that the game is losing the connection between your PSN, XBOX, or Steam IDs and your actual graphic symbol. And so even though its still there, the game doesnt recognize it and thinks you need to create a new character.

    1.a. When you lose the connection between the two, information technology seems the character is "lost" in the deject somewhere and the game doesnt know where information technology is and thinks its on a different server. Fifty-fifty though information technology may be right in forepart of you if you manage to make a new character and become back to your base.

    two. This consequence takes 2 forms.

    2.a. The first, is that after transferring from one map to another and and so over again afterwards that and so log off, information technology volition consistently lose the connection. So consistently that it tin can be reproduced in 7 minutes or less (depending on your distance from an obelisk when you spawn and the run time to get there)

    two.b. The second is when transferring, the disconnect happens mid transfer. This one I couldnt reproduce as consistently, and I've had mixed results with it. Sometimes the graphic symbol will withal be in the download window, sometimes it wont. If its not in the downloads, theres unfortunately no style to get it back :(

    iii. There seems to be a "workaround" that we recommend to our players that seems to prevent scenario 2.a. Its a hurting, merely its better than losing your character.

    3.a Since the consequence is with a "lagged" connection between the server and your grapheme data, if your character dies in-between transfers, it forces a "sync" to that server, which forces that connection. Once thats established, it should be rubber to transfer. Obviously not guaranteed, but information technology seems to be helping on our servers.

    4. For the issue where the character is lost on upload, I unfortunately take not institute a way around that one. Similar i said to a higher place, sometimes its in the downloads yet when yous log back in, other times its not. If its not, it is what it is.

    5. Equally a precaution, there's a couple options:

    5a. you can manually upload the dinos/items to the obelisks/drops and so they are separate from your character, and then that if you lose your character at least yous still have your stuff, or yous can kill your character correct earlier transferring and then transfer to attempt and sync that fresh connexion as i mentioned above.

    All of the to a higher place is a pain, and I tried to reproduce it on an official server just I couldnt make it to the obelisk without being killed, so I'chiliad not sure if its official servers also equally unofficial or non. Hopefully this helps, and hopefully Wildcard is working on something for information technology...

    • #3

    My goodness that is a lot to assimilate! But I appreciate the info. I've been able to transfer one character and then far, merely accept not been able to transfer a single tame. It used to show me a timer in the drops, but now the items or tames simply go into the drop with no timer. Information technology also used to tell me something is being uploaded, but at present the item/tame simply get into the ob similar I'm moving inventory around. And the option for travel to some other ark doesn't fifty-fifty exist, just upload survivor.

    I've just been dorsum to ark for about a calendar month at present so I'grand not in the know about the contempo issues that may have popped up.
    I really wish I could modify my timezone stamp because trying to do a quick reset to relieve these things without going too far back is a pain in the A!

    Is there any word on a fix for this, or is neither nitrado or wildcard being forthcoming, let alone acknowledging it?

    • #4

    WC would have their own updates at at that place support site. As far every bit I know information technology however exists.

    Double check your CA settings.

    • #5

    WC would have their own updates at in that location back up site. Equally far as I know it still exists.

    Double check your CA settings.

    Everything is open as I have 2 servers and ii of my friends have their own. Looking into WC updates.

    • #half-dozen

    I can upload dinos and items with no problems atm.

    • #7

    I know its probably the showtime affair that was checked, but just in example, have you double checked that the checkbox for CrossArk is selected above the Cluster ID? If that got deselected somehow it would disable cross-ark fifty-fifty if theres a cluster id, and its easy plenty to overlook

    • #viii

    As of you lot writing that it was checked and has been. I play on both pc and xbox.

    • #9

    I tin can upload dinos and items with no issues atm.

    I know its probably the first thing that was checked, only just in case, have you double checked that the checkbox for CrossArk is selected to a higher place the Cluster ID? If that got deselected somehow it would disable cross-ark fifty-fifty if theres a cluster id, and its like shooting fish in a barrel enough to overlook

    Basically when I try to upload a tame, I get no timer, there is no loading window that pops upward. The creature goes in and the timer looks like --:--:--. In fact, information technology no longer says transfer to a unlike ark, just upload survivor. Even items no longer become a timer.

    • #10

    Pocket-size update: I turned crossark off and then ill play on my xbox solitary now. Only I did another thing on a lark and I'm thinking information technology is what has shown some promise.

    I've been signing in with my girlfriends controller which signs into her account first, then I'd swap to my account and play (Both accounts are still signed in). Since I've been doing this, my map hasn't been saving ingame (On xbox, not pc. Pc map was fine). I'd have to rediscover everything. However, on my pc it was fine. So I was thinking the two accounts were clashing, and since my pc only had 1 agile, I idea it might be this causing some effect.

    So I sign her off, use my own controller and was able to transfer some items from Valgeurro to Ragnarock successfully. I'k gonna test more afterward piece of work, just it went as it should have on those transfer and so I'k optimistic.